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Weekend Reading: On User Generated Content And Future Trends

Did you laugh on seeing this video? I’m not sure of when this was rolled out, but I recently noticed a potent feature that allows users to post video responses to videos at YouTube. As of last Sunday, there were 783,938 views and 27 video responses to the above video (some video responses in the sidebar here). Once this feature becomes popular, I suppose YouTube will start listing posts with max responses as well. I’ve written, in the past, about the Coke & Mentos viral, which I came across on Arun Katiyar’s blog. At MIPCOM this year, it was said that the viral got an estimated $10 mil worth of free advertising for Mentos. Also see this post at paidContent on advertising and YouTube.

Different people define Web 2.0 differently: I think of it as the participatory business model, and the aforementioned feature takes participation to a whole new level; it will be interesting to see how it develops. The Coke & Mentos viral and its success is a sure sign of things to come because it forces its way through the clutter like nothing else. How many advertising agencies could have thought this up?

User Generated Content (UGC) is going to give large movie studios sleepless nights (if it isn’t already), much like what Wikipedia, Dictionary.com and wordweb must have done to publishers. I think UGC is going to beat ‘created for new media’ initiatives by studios. Two ‘created for new media’ initiatives in India that I am aware of are by Kaleidoscope Entertainment and, more recently, by Rajshri Media. I’ve seen a preview of Seedhe Siddhu Se by Kaleidoscope, and I found it boring and amateurish. Rajshri’s mobile content plans are still in the works, and it remains to be seen what they can do.

On the other hand, Hungama Mobile and Dev Benegal’s 24x7 Making Movies held a contest last month: they gave 35 selected contestants a video camera, and 24 hours to shoot a movie. That content is intended to be sold online and made available for download on the mobile. Benegal acts as the filter for UGC, and Hungama the distributor. Interesting way of monetizing UGC…the perceived editorial integrity will be critical for monetizing UGC.

While I agree with the assessment that all media will exist simultaneously, I do believe that digital content will take over the world simply because of apparently lower distribution costs and instant gratification. When advertising is going to be spread across all available channels, it will be spread thin and therefore the weaker players will struggle and either be bought over if they are any consequence, or shut down.

UGC isn’t constrained by budgets and issues of scripts, and there’s a greater creative pool in case of UGC; isn’t Reality TV bigger than anything else on TV right now? And what about Bus Uncle (the angry old man?):

(Note: abusive language)

“The famous quotes of Bus Uncle are now frequently used, mimicked, and parodied in Hong Kong, particularly by teenagers. The catchphrases also appear on Internet forums, posters, and radio programmes. Various “remixes” and parodies have been created, including versions tuned to Cantonese pop songs, “reenactments” of the incident with video game characters, composite pictures, and movie posters.” - [Wikipedia]

Aggregators of quality UGC will probably do better than hosts of such content themselves; Michael Eisner said the same thing at the HT Leadership Summit, and a report has been published on why context is perhaps as important as content. You might actually find studios scouting for quality UGC and buying rights to show on TV, because TV is one medium that has sold out (mostly), and people accept that, and still watch it. There’s also a case for passive entertainment - the Internet is active entertainment, and I think people will still want to switch on the TV and just lie back and watch whatever is on. Who’s game for creating a marketplace for User Generated content?

For mobile content in India, the floodgates opened with the infamous pornographic MMS that was passed around from phone to phone via Bluetooth - I’m sure it created a huge market for mobile phones with cameras, and more and more people began exchanging photos and videos as a result of it. The mobile is more potent because one can post immediately, but there are issues of access availability and cost. A convergent device and a device independent network with mobile access will solve that problem eventually. The real problem, and I’m sure there are lots of people trying to figure this out -  is how can UGC be monetized, because:

- The system is (mostly) unmoderated and completely unpredictable
- Any marketing gimmick that tries to hoodwink the masses will eventually be spotted by a merciless audience
- Push wont be as effective, but can survive if it is obvious as a push initiative.
- A pull, if not a viral but a search-dependent pull, will be painstakingly slow (but often worth it)
- Defining context that sells for contextual advertising for video content is going to be difficult

Editors scanning for quality UGC will bring some credibility and reliability to the system. Credibility of the medium is a big issue, though - the reality being reflected in this content is what catches peoples attention. If someone makes an ass of himself because it’s in a script - people might not buy it anymore. But if an ass (not what you’re thinking) is on screen, it’s a lot more amusing. But if someone tries to fool the people, it won’t last long and the condemnation will be swift and vicious. That will keep people honest, I think, but the A-listers will have to be careful about their slants. A useful link: WOMMA Ethical Blogger Contact Guidelines, via Verbum.

What do you think will be issues with UGC going forward, and how can it be monetized?

Note: This is a slightly edited version of this post.

Dec 1, 2006 10:58 PM ET

Posted In: Social Media

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Comments (11)

Dec 2, 2006 6:15 AM

Great post Nikhil. I am looking forward to a report on User-generated content in the Indian context.

Pramit Singh

Dec 2, 2006 9:51 AM

Yeah superb piece….

UGC nice word! How will become a business model, as versus a ‘giveaway’.

Dunno…. but it is a more right now a valuation play, than a revenue one….,else it will be work its way to being a regular internet ad supported play like any other destination site…perhaps more subtler ...so huge opportunity for interactive agncies to reach those UG’s and more so ‘reaching out’ to those masses of UGCV (user generated content viewers), without looking like exchange4media web site!!!

Think Osbourne Show:MTV.What was the revenue model there?Ad supported.
mehboob

mehboob

Dec 4, 2006 12:20 AM

Thanks. :)

If there’s anything is specific that you’d like a piece on, let me know. Personally, my specific areas of interest are Social Media, Online and Mobile Radio, Gaming and mobilization of the media…

Pramit: There are websites with UGC in India, particularly the YouTube Clones. I haven’t seem much original content there, hence refrained from mentioning them. One of them - aapkavideo dot com has been spamming ContentSutra comments, so you’ll probably see a copy-pasted comment to this post from them. From the users, apart from Blogs, which are an entirely different post, there’s really isn’t much traction. http://www.desipundit.com aggregates Indian blog content. But yeah, I think I’ve ignored the blogs segment in this piece, and should cover that at some time in the future.

Mehboob: I’m betting on aggregation funded by advertising as a business model. with video, ads can be added to the videos. The real problem is in getting traction. I think the Indian YouTube clones are 3-4 years ahead of their time… though I could be wrong. One difference that has emerged is that by the time the business model evolves in India, the parameters of success/failure in the US would have already emerged - and large Indian media players can pick it up and monetize it.

Nikhil

Dec 4, 2006 2:11 AM

This is one of the best pieces on UGC that I have read in the Indian media. Congrats, Nikhil, on doing a splendid job.

Warm rgds
Sanjay

Sanjay Trehan

Dec 4, 2006 7:59 AM

Monetizing is here - now in Ukraine mobile operators start to share wap traffic (basically 1$ per MB)
I think - this is an answer
3 000 000 Ukrainian wap users download daily hundreds of Gb
and it’s growing day by day
Did anyone know some more operators sharing traffic?

Igor Shraibman

Dec 4, 2006 10:58 AM

Thanks Sanjay…it’s an intriguing and fascinating space. I’ve noticed several trends emerging, particularly in the blogging and social networking domains - have mentioned them in posts. Hope to consolidate them into a post soon.

Igor: mobile operators sharing wap traffic? Any kind of co-operation among mobile operators in India would be pathbreaking - right now, they’re too busy signing deals, acquiring customer and hence - garnering bargaining capacity. Sharing of any kind, unless mandated by the regulatory authority, is a distant dream.

Nikhil

Dec 5, 2006 8:11 AM

Nikhil,

Very well written piece on UGC.

Cheers
Swami

Swami

Dec 5, 2006 3:29 PM

Nikhil, This is indeed a very well written piece on user generated content esp in the indian context.

One of the demographics that personally interest me is the youth market. We’ve studied the youth market for over 5 years and UGC might just prove to be the much maligned “Killer App” (a lot of people might scorn the use of this word! as would I, but for lack of a better word right now!).

I think the youth segment will be one to follow closely.

Anyway, keep up the good work.

Cheers

Ankush Johar

Ankush Johar

Dec 12, 2006 5:09 AM

Now now, Igor, just don’t go over your head claiming that wap traffic is at hundred of gigs daily ;) 

Although it’s a welcoming news that Ukrainian carriers finally start sharing ultra-expensive WAP traffic. I wonder why they actually don’t say that users can access the same content via 2-5 times less expensive access called “GPRS internet”.

Serhiy

Dec 12, 2006 5:14 AM

...it must a conspiracy against users obviously :) everyone say “WAP”. jee, when you start marketing services, not technology, Igor ? ;)

Serhiy

Jul 16, 2007 10:41 PM

i have been trying hard to start a geo-targeted, India multi-city user generated content site for urban teenage girls to post their thoughts anonymously.

The very limited response after 3 months despite relatively good hit rates meant a change in focus.

i now have had to widen the mandate to be a “catch-all” site for funny / outrageous adult oriented confessions from all youth (both boys and girls) in India.  Traffic is up, but lets see what the response is!

Dan

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