domestic airlines airfare are going very high

Yatra customer service is highly unprofessional.

They still havent refunded my money - it has been over 5 months. They keep saying, "oh yea, we’re working on it; there is some complication;blah blah" and keep blaming the airline.
They dont call me back even after saying they’ll call back with an update on a specific date/time.
Very unprofessional company and customer service. They are the worst!
You’re better off buying a ticket directly from an airline.
I am thinking of taking legal action against Yatra. The assistant manager for the call center in Delhi area is extremely rude and unprofessional. They dont care about the customer at all.

They should not be in this airline business. Period.
I would not recommend anyone to use their services.
I made a mistake - i should have searched on the internet about them and read about all the bad customer experiences before thinking of booking a ticket through them.
Lesson learned.

Book cheap air tickets, hotels, red bus tickets and many more services

boook you yatra online, i have book air tickets with this webiste for honeymoon package

gr8 site to book holiday trips.

book air ticket from kerla to bangalore from this website,

Yatra will surely list in few months even though they don't have good profit margins ... It has funding from Network18 and Reliance Capital ... the big assess ... Hope everyone gets my point.

Yatra is terrible for its customer support…... It is highly unlikely to ever do an IPO, if its customer support sucks.

I have personally lost more than Rs 1 lakh in Yatra.com - which is primarily their mistake….and the company talking about Rs 2 crore and other investment is growing only by cheating its customers and not returning the monies.

Its despicable management starts from the top - to the very low level employees, who have refused to refund after fighting after several days.

I am sure the company will not go anywhere, with this approach.

I think, such stores need to be present all around and I saw such stores in UK where a customer feels very good while planning his holidays / travel.  If I simply want to buy a ticket, I might prefer going to a web world or any other partner shop, but when it comes to a holiday planning worth - say - Rs. 2,00,000, I will prefer going to specialised stores like this because I know that I will get good ambience and there will be experts who can suggest / guide me as well.

I Think, it is a very good step because everyone cannot / wont have access to book through internet and for people who know Yatra.com as a brand, would like that they get better services.  Apart from COD (which I think, only Yatra.com is doing in India), I am sure this is one step ahead taking care of esteemed customers by Yatra fulfilling their dreams.

One suggestion to Yatra would be to open up these stores in small towns and stations where people do not have easy access to booking air tickets and they fight going to various travel agents who charge whatever money they want from customers.

LD Sharma
+91-99.9966.9966

"The company planned to invest Rs 20 million to open three retail outlets in the next 12 months in Gurgaon, Bangalore and Mumbai,"

A better way to accomplish the same would be to use Telco's distribution network   like Reliance Web World shop or user IATA's partnership. I don't see any point in   Running and Maintaining a Retail property which is a full time business in itself .